The reinvention of Reddit

Reddit has re-hired its co-founder as new chief executive following the resignation of Ellen Pao. Steve Huffman took to the site to discuss its future

Your Customers Are The Customer Service Experts

The first principle of customer service design is to build a customer experience that works for most of your customers, most of the time. Which is relatively straightforward, since most customers have certain desires in common: Omnichannel: Customers want you to serve them effectively whether the interaction is by phone, in person, in live chat, etc. And they want

Potter spin-off seeks young star

An open casting call is to be held to find a girl to star in JK Rowling's Harry Potter spin-off film Fantastic Beasts and Where to Find Them.

Zoo: Fight or Flight Recap

Synopsis for 1×02: All around the world, strange animal behavior is picking up. Jackson struggles to find Abraham in the Savannah while in Los Angeles, Jamie...

Spotted face of distant Pluto coming into focus

CAPE CANAVERAL, Fla (Reuters) - NASA's New Horizons spacecraft is closing fast on an unexpectedly spotted Pluto, the most distant planetary body ever explored.

Audi Backward Driving Stunt Could Have Been Enabled by Camera

The Audi captured on video driving backwards for miles though the Hollywood Hills may have been equipped with a parking assist camera that made the stunt less difficult.

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Say goodbye to Pluto's 'spots'

Nasa's New Horizons probe returns a last look at Pluto's fascinating dark spots before they rotate out of view ahead of next week's historic flyby.